Skip links

Privacy Policy

1. What is this Privacy Policy about?

1.1   We are Marksmen IT Ltd.
1.2   This Privacy Policy sets out how we gather and use your Personal Information in connection with services that we provide to you (Services) and your rights in relation to the Personal Information.  We are bound by the Privacy Principles contained in the Privacy Act 2020 (Privacy Act).
1.3   By agreeing to our Services you agree to us using your Personal Information in accordance with this Privacy Policy (as amended from time to time).
1.4   We may change this Privacy Policy from time to time by posting an amended version on our website.  Your continued use of the Services constitutes acceptance of the changes.
1.5   References to the Privacy Act includes any subordinate legislation, by-law, regulation, order, statutory instrument or determination made under it, any re-enactment of, or amendment to, the Privacy Act and all legislation passed in substitution for that legislation.

2. What is Personal Information?

2.1   Personal Information is any information that can or may be used to identify you and may include contact details, including your name, email address, physical and/or postal address, telephone number and other contact details.

3. How do we collect your Personal Information?

3.1   We collect  Personal Information from you:
3.1.1   In the course of providing the Services;
3.1.2   When you communicate with us; and
3.1.3   When you otherwise provide it to us.

4. How do we use your Personal Information?

4.1   We may use the Personal Information we collect for any of the following purposes :
4.1.1   To provide our Services;
4.1.2   To communicate with you and assist with your queries, requests or complaints;
4.1.3   To send you communications that we are required by law or which we need to provide.
4.1.4   To develop, improve, analyse and evaluate our Services;
4.1.5   To enforce any legal rights we may have;
4.1.6   When  you consent, to provide information to you about us, our products and services, other websites and services and any other important news or developments which we consider may be of interest to you; and
4.1.7   Any other uses to which you consent.

5. Who do we share your Personal Information with?

5.1   We may share your Personal Information:
5.1.1   To third parties who provide services for us;
5.1.2   To third parties where we believe this is reasonable to enforce any rights against you or if we believe in good faith that we are required to do so by law;
5.1.3   With law enforcement and regulatory bodies, upon a valid request or as required by law;
5.1.4   Where we sell our business or part of our business your Personal Information may be transferred to the new owner;
5.1.5   Where you consent we may share your Personal Information to a third party for direct marketing purposes; and
5.1.6   Where you otherwise authorise or request us to do so.
5.2   Third parties with whom we share your Personal Information may be located outside New Zealand.  We will only do so if we believe that your Personal Information will be sufficiently protected in accordance with the Privacy Act.

6. How do we keep your Personal Information secure?

6.1   We take reasonable steps to ensure the appropriate use of your Personal Information, to prevent unauthorised access or disclosure of your Personal Information and to ensure that such Personal Information is accurately and securely maintained.
6.2   We use the following security features:
6.2.1   Multiple layers of protection against malicious code – endpoint, email, network traffic analysis
6.2.2   We supervise all of our devices and can wipe any of them remotely
6.2.3   We encrypt all data at rest in our systems
6.2.4   Access management follows the Least privilege method. Staff can access only what they need to perform their tasks

7. How long do we keep your Personal Information for?

7.1   We will keep your Personal Information for as long as we provide the Services to you and thereafter for as long as is reasonably necessary, having regard to the purpose of collection and in accordance with applicable legal requirements.

8. What are your rights in relation to your Personal Information?

8.1   You have the following rights in respect of your Personal Information:
8.1.1   Right of Access: to request access to your Personal Information;
8.1.2   Right of Correction: to request that we correct your Personal Information if it is inaccurate or incomplete.
8.2   We will respond to your requests within a reasonable time period but we may not be required to comply with your requests where an exception or limitation applies under the Privacy Act.
8.3   You have other rights under the Privacy Act including the right to make a complaint with the Office of the Privacy Commissioner (see below).

9. What happens if you have a complaint?

9.1   If you have any concerns or complaints about the manner in which your Personal Information has been collected or used by us, please contact us.
9.2   We will endeavour to resolve any complaint to your satisfaction. However, if you are unhappy with our response, you may contact the Privacy Commissioner who may investigate your complaint further. Further information about the application of the Privacy Act can be found at the website of the Privacy Commissioner at

10. How do you contact us?

10.1   If you want to exercise any of your rights under this Privacy Policy, if you have any questions regarding this Privacy Policy or you otherwise need to contact us please get in touch with us at:
10.1.1   Email: [email protected]
10.1.2   Phone: +64 (9) 973-4290
10.1.3   Postal Address: Generate Accounting Group Limited, Level One, 317 New North Road, Kingsland, 1021, New Zealand

Contact us to get total peace of mind around your IT needs.

From working with industry leaders and running IT businesses in NZ and Europe for more than 18 years, you can trust us to solve your IT issues.

Let’s work together